BYD Crewe

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verified label
4.9/5 rating

Outstanding

- Based on 87 verified purchases in the last 3 months

BYD Crewe Verified Purchases

97
Overall
Satisfaction
98
Would
Recommend
349
Total
Purchases

Total Active Purchases:

349

(Verified: 349)

verified label
My experience at BYD Crewe

I'd recommend BYD Crewe to anyone because they are helpful and always there for you when you have questions over the phone or drop into the showroom.

Mrs Margaret Knott
02/11/26
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Reviewed on JudgeService
verified label
My experience at BYD Crewe

I'd recommOend BYD Crewe to anyone because they were very professional. And described all the details about the car In a professional manner .

Mr Kevin Matthews
26/10/26
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Reviewed on JudgeService

BYD Crewe's Reply

Thank you for your lovely review and recommendation! We're delighted the team at BYD Crewe provided professional service and explained everything clearly. We really appreciate your feedback!

Kind regards, Ruby

27/10/26
verified label
My experience at BYD Crewe

I'd recommend BYD Crewe because they were very knowledgeable about their range and supportive.
Special mention for Stephen Edge

Mr Tillvinder Vim
26/10/26
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Reviewed on JudgeService

BYD Crewe's Reply

Thank you for your lovely review and recommendation! We're delighted the team at BYD Crewe were knowledgeable and supportive. We'll be sure to pass your kind words on to Stephen Edge!

Kind regards, Ruby

27/10/26
verified label
My experience at BYD Crewe

I would suggest BYD Crewe to friends and family, as the service was courteous, clear and concise. There was no pressure to buy, and communications were prompt and highly helpful.

Mrs Lesley Geraghty
24/10/26
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Reviewed on JudgeService

BYD Crewe's Reply

I would suggest BYD Crewe to friends and family, as the service was courteous, clear and concise. There was no pressure to buy, and communications were prompt and highly helpful.

27/10/26
verified label
My experience at BYD Crewe

My experience at BYD Crewe was memorable because the service was both professional and efficient. Time was taken to explain and explore suitability for me as an individual. Nothing was too much trouble. Chris and Henry were brilliant and available for after sales questions. Thank you!

Mrs Nicole Moss
22/10/26
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Reviewed on JudgeService

BYD Crewe's Reply

Thank you for your fantastic review! We’re delighted Chris and Henry at BYD Crewe provided such professional, personalised service and continued support with your aftersales questions. We’ll be sure to pass on your kind words!

Kind regards,
Ruby

27/10/26
verified label
My experience at BYD Crewe

I would not recommend BYD Crewe because i felt the whole experience could of been better. Visit one we were advised wrong information about giving PCP quotes. Then on collection of the car, one key were werent told the car came with one key even though on auto trader it was advertised as two. The whole experience on completing each stage wasn’t explained well. When dealing with customers there should be steps explained so people know what ti do & it’s transparent. Overall a bit of shambles

Mrs Samantha Phillips
22/10/26
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Reviewed on JudgeService

BYD Crewe's Reply

Good afternoon Samantha,

Thank you for your review. We're sorry to hear the experience didn't meet your expectations and that communication and transparency fell short during the purchase process. We appreciate your comments and will use them to help improve our customer journey. We trust you are enjoying your new BYD and thank you so much for your business. Sharon - Swansway Motor Group

23/10/26

Contact

01270 442990

Location

Car Dealer, Vehicle Repair, Used Car Dealer, Motor Vehicle Dealer, Mot Centre, Car Finance And Loan Company, and Electric Motor Vehicle Dealer in Crewe, UK

Beswick Drive,

Crewe,

CW1 5NP, UK

Hours

Open - Closes 6:30pm


Wednesday

8:30am - 6:30pm

Thursday

8:30am - 6:30pm

Friday

8:30am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

10:30am - 4:30pm

Monday

8:30am - 6:30pm

Tuesday

8:30am - 6:30pm