BYD Crewe

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4.9/5 rating

Outstanding

- Based on 65 verified purchases in the last 3 months

BYD Crewe Verified Purchases

98
Overall
Satisfaction
99
Would
Recommend
173
Total
Purchases

Total Active Purchases:

173

(Verified: 173)

verified label
My experience at BYD Crewe

I’d like to shout out the salesman who sold me the car specifically. He was super helpful throughout but what really stood out was how he stayed behind after the official closing time to handover my car to me as I was running late to make our original appointment. It was a massive help and his commitment to helping me settle into the car and in explaining the car’s features so thoroughly was very professional and showed a strong dedication to customer service.
It’s not often you see such great customer service and this one example really stands out so I’d like to say a massive shout out to Henry Smyth at BYD Crewe for his awesome work.

Bonus point is that car is lovely too so that helps.

Anonymous
22/04/26
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My experience at BYD Crewe

Non pressure sales approach and attention to detail, good product knowledge. Olivia was extremely helpful and chose a great number plate. Nothing was too much trouble.

Mrs Dana Braithwaite
19/04/26
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My experience at BYD Crewe

The experience at BYD Crewe was great because the staff especially Chris who dealt with us, could not do enough to explain all are questions about the cars,let us test drive them, and made the whole process of buying it straightforward!

Mr Kevin Webster
17/04/26
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My experience at BYD Crewe

Yes a great service

Mr Ikins
12/04/26
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My experience at BYD Crewe

The experience at BYD Crewe was great because Olivia was so patient with me and I never felt under any pressure to buy additional car care products.

Mr Watkinson
10/04/26
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My experience at BYD Crewe

I had a fantastic experience at the BYD Crew, all thanks to Alex. From start to finish, she was incredibly professional, knowledgeable, and accommodating.

She explained all the car features in a very clear and detailed way, making everything easy to understand. The test drive experience was excellent - she made us feel completely comfortable throughout. What really stood out was how thoughtful she was with my family—she even helped set up the child seats before the test drive and ensured everything was safe and smooth, which meant a lot to us as parents.

Alex also went above and beyond by securing a great deal for us and managing to allocate a brand new car much earlier than the expected delivery time. The whole process was seamless.

The handover was fantastic, and the surprise gift box at the end was a really nice touch.

Truly exceptional service—highly recommend asking for Alex if you’re visiting the showroom!

Mr Rehman Adeel
09/04/26
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Reviewed on JudgeService

Contact

01270 442990

Location

Car Dealer, Vehicle Repair, Used Car Dealer, Motor Vehicle Dealer, Mot Centre, Car Finance And Loan Company, and Electric Motor Vehicle Dealer in Crewe, UK

Beswick Drive,

Crewe,

CW1 5NP, UK

Hours

Closed


Sunday

10:30am - 4:30pm

Monday

8:30am - 6:30pm

Tuesday

8:30am - 6:30pm

Wednesday

8:30am - 6:30pm

Thursday

8:30am - 6:30pm

Friday

8:30am - 6:30pm

Saturday

9:00am - 5:00pm